1. Dimensional Communications, Inc.
  2. Community Resource Center
  3. Technology Operations Manual
      1. January 2014

    Dimensional Communications, Inc.

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    Community Resource Center

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    Technology Operations Manual
    January 2014

    Page 2
    Table of Contents
    System Overview
    ...................................................................................................3
    Getting Started
    .......................................................................................................4
    -Home page .............................................................................................................4
    -Sources
    ..................................................................................................................5
    -Podium
    ...................................................................................................................5
    -Volume
    ...................................................................................................................5
    -Microphones
    .........................................................................................................5
    -ALS
    ........................................................................................................................5
    -Using a Laptop
    ......................................................................................................6
    -HDMI/VGA..............................................................................................................6
    -Using the computer
    ..............................................................................................7
    -Document Camera
    ................................................................................................8
    -Room Combine
    .....................................................................................................9
    -System
    Off
    .............................................................................................................9
    -Touch Panel Buttons
    ..........................................................................................10
    -Tech Notes
    ..........................................................................................................11
    -Video Conferencing
    ............................................................................................12

    Page 3
    System Overview
    This room Audio Visual (AV) system is comprised of the following devices:
    Crestron Control System
    Networked Computer
    Laptop HDMI Connection
    Laptop VGA Connection
    Overhead Speakers
    Podium
    Projector
    Document Camera
    Video Conference System
    This manual will assist you in the use of these devices.

    Page 4
    Getting Started
    The Crestron touchscreen is located on the designated room podium. The touchscreen
    might be in sleep mode and blank. Touching a sleeping touch screen will bring up this
    page:
    Home Page
    Press the start page to display the Home page.
    The home page provides access to the controllable devices in the room.
    The touch panel has volume control, input sources, and system off icons.

    Page 5
    Sources
    This room has three sources.
    -
    Laptop (VGA and HDMI) (The system will auto detect what type of signal is
    present.)
    - PC
    - Document Camera
    Selecting any one of these inputs will turn the system on.
    Podium
    Each podium is dedicated to a particular room. They cannot be connected randomly.
    There is a label on the top of each podium that dictates the room they are dedicated to.
    There is a cable whip connected to each podium as well with color coordinated jacks that
    needs to be connected in the floor pocket. They must be plugged into the appropriate
    jacks for the system to work properly. Blue to blue and yellow to yellow. The Network jacks
    can be plugged into either jack in the floor pocket.
    Volume
    The volume level can be raised, lowered or muted for the source that you are using by
    touching the UP, DOWN or MUTE icons on the touch panel. You may also need to adjust
    levels on the laptop or PC.
    Microphone
    There is one lectern mic and one wireless mic system per podium. The lectern mic is
    permanently mounted to the top and a handheld mic and body pack, with a head worn
    mic, are in the drawer under the podium. Only one wireless mic type can be used per
    podium at a time. There are separate level controls to adjust the microphone levels. It can
    be raised, lowered or muted by touching the UP, DOWN or MUTE icons on the touch
    panel.
    ALS
    An assistive listening system is also available in this space. This allows for personal
    listening devices for the hearing impaired. There are several body pack transmitters that
    can be tuned to the room’s specific channel and listened to with headphones or inductive
    loops that can be used with some hearing aid devices. Each podium has its own
    individually channeled transmitter within.

    Page 6
    Using a laptop
    Press the Laptop icon to power the system on. The laptop inputs are located in the cable
    cubby on the top of the podium. There is a HDMI and a VGA (with audio) connection in the
    cable cubby.
    HDMI connection:
    -
    Plug the HDMI cable into the laptop’s HDMI port. The image will be displayed on
    the screen.
    The HDMI cable carries both the audio and video signals on the same cable.
    VGA connection:
    - Plug the VGA cable into the laptop’s VGA port. The image will be displayed on
    the screen.
    -
    Plug the audio cable into the headphone jack of the laptop if audio is required.
    * Sometimes an image will not appear after plugging in either the HDMI or VGA cables. If
    this happens the user will have to manually send the image to the laptop monitor out.
    Use the volume icons on the touch panel to raise and lower the audio if necessary.
    The show image icon will display the image on the screen.
    The hide image icon will hide the image. This is used when you need to blank the image
    without turning the system off.

    Page 7
    Using the computer
    There is a dedicated networked computer for the room located inside the podium.
    Press the computer icon on the touch panel to power the system on.
    The show image icon will display the image on the screen.
    The hide image icon will hide the image. This icon is used when you need to blank the
    image without turning the system off.
    A keyboard and mouse, located on the pull out shelf, is used to operate the computer.
    Use the volume icons on the touch panel to raise and lower the audio if necessary.

    Page 8
    Document Camera
    There is a document camera stored inside the podium. It is meant to be used with the
    system.
    A pull out shelf is located on the right side of the podium. Pull the shelf out to expose the
    interface cables.
    Set camera on shelf. Remove cover on camera to expose interface. Plug the data cable in
    to the data jack. This will provide power to the camera.
    Plug the HDMI into the HDMI jack. This will provide the video into the system for the
    camera.
    Replace cover to interface and stand camera up. This will power the camera on and place
    it in the proper position for use.
    Use buttons on camera to focus or zoom.
    The show image icon will display the image on the screen.
    The hide image icon will hide the image. This icon is used when you need to blank the
    image without turning the system off.

    Page 9
    Room Combine
    Rooms A and B can be combined and used as one large room. Pressing the Room Config
    button in the upper right hand corner brings up the room configuration page. Touch the
    Combine Rooms button to allow all sources to be routed to all three projectors. This
    means all audio and video. If both podiums are connected sources from either podium can
    be selected. When finished select Separate Rooms or simply turn the system off. When
    powered up, the system will return to separate mode.
    System Off
    To turn the system OFF, press the System Off icon.
    A page will appear asking if you are sure you want to turn the system OFF. If you are sure
    press Yes, if you mistakenly pressed the OFF icon press No and the system will remain on.

    Page 10
    Touch Panel Buttons
    Mute button. Mutes associated audio.
    Volume Down. Lowers the associated audio volume.
    Volume UP. Raises the associated audio volume.
    This button selects the Company PC that is located in the cabinet next to the
    AV rack.
    Laptop button selects the device connected to the cable cubby’s VGA or HDMI
    cable.
    Doc Cam button selects the input located on the slide out shelf.
    Pressing this icon will cancel the system off command.
    Pressing this icon will shut the system off.

    Page 11

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    Tech Notes
    The A/V (audio / visual) equipment located in the rack should remain powered up at all
    times.
    In general most hang-ups are going to be due to something very simple. Here are some
    general guidelines to follow.
    1) Replace the batteries in the wireless PC mouse and keyboard if the devices have
    limited range or does not work.
    2) Keep your volumes at nominal levels. This will help prevent extremely loud or low
    volume conditions. In addition, volumes set at nominal levels help avoid feedback.
    The system is designed to be free of day to day maintenance items. In general, keep all
    equipment clean and free of dust and contaminants.
    This manual’s intent is to cover the operation that is unique to this system installation.
    More detail in the operation of individual components can be found in the factory provided
    operation manuals.
    Laptop HDMI
    – HDMI is an audio / video cable that transmits audio and video to the
    system. Not all laptops send audio.
    -
    Ensure the laptops video output is enabled if there is no image on the screen.
    - Ensure the laptops audio output is not muted or turned down if there is no sound
    from the room speakers.
    Laptop VGA
    – VGA video and audio is transmitted to the system using two cables.
    - Ensure the laptops video output is enabled if there is no image on the projection
    screen.
    - Ensure the laptops audio output is not muted or turned down if there is no sound
    from the room speakers.

    Page 12
    Video Conferencing
    To use the system for video conferencing press the Video Conf icon.
    The video conference camera is located below the screen.
    The microphones are located in the ceiling.
    The LifeSize remote control is required to perform a video conference call.
    Press the Laptop icon to send laptop content to the far side of the conference call.
    Press the Computer icon to send computer content to the far side of the conference call.
    Press the None icon on the touch panel to stop sending content to the far side of the call.
    Use the volume icons on the touch panel to raise and lower the audio if necessary.
    The following CRC rooms have video conference equipment:
    1.
    Whidbey Island Room
    2.
    Camano Island Room
    3.
    Silver Lake Room
    4.
    Monte Cristo Room
    5. Cascades Room
    6.
    Mount Pilchuck Room
    7. Olympics Room

    Page 13
    Touch Panel Buttons
    Mute button. Mutes the ceiling speakers. Does NOT mute the microphones
    during a conference call.
    Volume Down. Lowers the ceiling speaker’s volume.
    Volume UP. Raises the ceiling speaker’s volume.
    This button selects the Company PC that is located in the cabinet next to the
    AV rack.
    Laptop button selects the device connected to the cable cubby’s VGA or HDMI
    cable.
    Video Conference button selects the video conference system.
    Pressing this icon will cancel the system off command.
    Pressing this icon will shut the system off.

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