6 |
BUILDING: Sample High School | | |
The highest level of permissions in the system. In addition to
all Worker privileges, a Ticket Manager can also assign tickets
and change the properties of any ticket. |
Can make ticket notifications that allow communication between
the system and your anonymous tipsters. Should be higher-level
staff who are used to dealing with sensitive information and
FERPA compliance. |
Can make ticket notifications that allow communication between
the system and your anonymous tipsters. Should be higher-level
staff who are used to dealing with sensitive information and
FERPA compliance.
Workers, in addition to all Observer privileges, can take ownership
of unassigned tickets and change properties of tickets. May be
guidance counselors, school resource officers, or any staff who
would normally do the legwork on projects. |
Gives a user the basic ability to observe tickets. Can also comment
on tickets and add themselves as a coworker to tickets |
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