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Collaborative Culture.pdf
Handle: Document-75350
Owner: Geveshausen, Olivia (User-6386, 15414:EVERETT)DS
Thursday, February 25, 2016 12:51:59 PM PST
Thursday, November 18, 2021 12:49:44 PM PST
Modified By: Diaz, Ailienette (User-392, 08810:EVERETT)DS
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  • NATIONAL STAFF DEVELOPMENT COUNCIL 800-727-7288 VOL.
  • One way groups create these changes is by adopting
the seven norms of collaboration (Garmston & Wellman, 2009).
  • The norms are based on deceptively simple skills:
Pausing, paraphrasing, inquiring, probing, putting ideas onthe table, paying attention to self and others, and presuming positive intention.
  • In high-performing
teams, the ratio of positive to negative was 5.8 to1.
  • The ratio for the lowperforming teams was an
astonishing 1 to 20.
  • The group records ideas from the phantom groups on
the chart with a different color pen. Use an “elephant walk” to surface h...
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Preferred Version: Collaborative Culture.pdf